Legal notice & Privacy policy

This translation is provided for convenience. The German version is legally binding.

Legal notice

Responsible for this website:

TOTO Web Design
operated by SIA «Lu Digital»
Falmenstrasse 4
8610 Uster ZH
Switzerland

Registration number: 40203708753
VAT number: LV40203708753

Authorised representative: Lubova Divina (owner)
Email: info@totowebdesign.ch
Phone: +41 77 222 35 94

Privacy policy

Controller

The operator named above is responsible for the processing of personal data on this website. We comply with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

What data we process

When you write to us via the contact form or by email, we receive the information you provide (e.g. name, email address, company and message). We use it exclusively to respond to your enquiry and, if we work together, to carry out the project.

Hosting and server logs

This website is hosted by Cloudflare. In the process, technical access data (e.g. IP address, date and time, browser) is processed in order to operate the website securely and reliably. This data may also be processed outside Switzerland.

AI assistant

When you use the TOTO AI Assistant, your messages are transmitted to our service provider Anthropic (USA) so that the AI can generate a response. Please do not enter any sensitive data in the chat. If you share your name and email address with us in the chat and ask to be contacted, we receive a summary of the conversation by email (sent via the Resend service).

Appointment booking

We use Cal.com for booking consultations. When you book an appointment, the data you enter there (e.g. name, email, selected time slot) is processed by Cal.com.

Fonts

The fonts of this website are loaded from our own server; no data is transmitted to Google. Only the sample websites in our portfolio load fonts from Google Fonts, which transmits your IP address to Google.

Retention

We delete enquiries that do not result in an engagement after 12 months, unless a statutory retention obligation applies.

Your rights

You have the right to access, rectify and erase your data, as well as the right to data portability and to object. To exercise these rights, please contact info@totowebdesign.ch. You may also contact the Federal Data Protection and Information Commissioner (FDPIC, edoeb.admin.ch).